Q Are you a factory or trading company?
A: We are a factory.
Q How is this product usually packed?
A: Outdoor playground usually use EVA and Black Cotton; baby strollers usually use cartons; and music percussion usually use wood boxes. We also support customized packaging for your specific needs.
Q Can I get some samples?
A: Yes, we can send you material samples like plastic wood or HPL. Please note that sample costs vary depending on different styles, and freight costs are the responsibility of the customer.
Q How long will it take to receive the samples?
A: The sample preparation and shipping time is approximately 3-5 days.
Q What is the estimated time for mass production?
A: Mass production usually takes 10-30 days after receiving payment. The exact timing depends on your customized options and order quantities.
Q Could I use my own LOGO or print my own design?
A: Yes, we fully support OEM and ODM services, allowing you to use your own logo or custom designs.
ProActive Toys
